Privacy Policy
At SL Wide Tours, we are dedicated to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or booking with us. By using our services, you agree to the practices outlined below.
Information We Collect
When you interact with our website or make a booking, we may collect the following information:
- Personal Information: This includes your name, email address, phone number, and other contact details you voluntarily provide during the booking process.
- Payment Information: To process payments, we collect billing details, including credit card information, which is securely handled by trusted third-party payment processors.
- Browsing Data: We automatically collect data such as your IP address, browser type, and device details through cookies and similar technologies to enhance your experience.
How We Use Your Information
We may use the information collected from you for various purposes, including:
- To process bookings, confirmations, and travel arrangements.
- To communicate with you regarding your itinerary, provide customer support, and respond to any inquiries.
- To improve your experience by offering personalized services, tour recommendations, and promotional offers.
- To maintain the security of our website and detect any fraudulent or unauthorized activity.
Information Sharing
We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted partners and service providers who assist us with bookings, payments, and tour operations. They are bound by confidentiality agreements and are required to use your data solely for the intended purposes.
- Legal Obligations: If required by law, we may disclose your information in response to legal requests, such as court orders or government regulations.
Data Security
We take necessary precautions to protect your personal data against unauthorized access, alteration, or disclosure. While we use industry-standard security measures, please note that no method of data transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and other tracking tools to enhance your browsing experience and analyze site traffic. You may choose to disable cookies through your browser settings, but this may affect the functionality of some features on our website.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date. We encourage you to review this policy regularly to stay informed about how we handle your personal data.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we manage your personal information, please contact us at [email protected] or call us at +94 718 873 231. We are here to assist you with any inquiries.